a hotel used by various people from businessmen to travelers. working there is top-tier concierge yu kawakami. why is she considered top-tier? it's because of her unparalleled customer service that makes guests happy. she stays up all night consoling a heartbroken female guest, or finds a forgotten stuffed animal in a pile of laundry for a child who left it in their room. but that's just the beginning. sometimes, she even has creampie sex to boost the confidence of a man who has lost his self-esteem.